Connect your email to Filmo

Link your Gmail, Outlook, iCloud Mail or IMAP mailbox from Integrations in a few clicks, and disconnect or reconnect it whenever you need.

Anyone on your team, with no special permission. Each person connects and manages only their own mailbox and calendar.

Needs the add-on, bought per person, with a 30-day trial.

Connecting your mailbox puts your email in Filmo and lets you send documents from your own address. Let's connect the Gmail account you use with clients, so the Landmark Venues emails about the wedding arrive in Filmo next to the order. Once it's linked, it's your .

Before you start

Your account needs the add-on. Without it, the provider's card shows an invitation to buy it instead of «Connect».
For iCloud Mail, create an in your Apple account first; your usual password won't work.
For , have your address, password and the incoming (IMAP) and outgoing (SMTP) server details at hand. Without the outgoing server, Filmo can't send.

Connect your mailbox

Open «Integrations» Go to «Settings» → «Integrations», or open your user menu and choose «Apps and integrations».
Choose your provider's card Click «Gmail». For another provider, choose «Outlook», «iCloud Mail» or «IMAP».
Click «Connect» Filmo takes you to your provider's sign-in screen.
Authorize Filmo Sign in and accept the permissions to read, change and send email. For iCloud Mail or IMAP, a form asks for your address, the app-specific password and, for IMAP, the servers.
Check the card You're back on the card's page with «Integration connected successfully.» and the «Connected» label.

Note: You have 10 minutes from the moment you click «Connect» to finish. If you take longer, start again from «Integrations».

What happens next

Filmo brings in your email from the last 30 days, up to 2,000 messages, in the background. New email arrives as it reaches your mailbox.
Your mailbox appears in «Emails», in the «Others» section of the sidebar. See Read and organize your email in Filmo.
«Send» on a document now opens your own email with the PDF attached. See Send a document by email.
«Manage connection» on the card shows the , «Connected on» and «Capability». «Last used» isn't filled in yet, so don't rely on it to check the connection.

Other ways to do it

Connect your calendar

«Google Calendar» and «Outlook Calendar» connect the same way, from their own cards. Connecting «Gmail» doesn't connect «Google Calendar». What the calendar shows and its options are explained in Connect Google Calendar.

Connect a second mailbox

You can have one mailbox per card: a Gmail and an IMAP mailbox at the same time, but not two Gmail ones. In «Emails», you switch between them with the account selector; there's no combined inbox. A document you send goes out from the mailbox you last chose in «Emails», or from the most recently connected one if you haven't chosen.

Disconnect or reconnect your email or calendar

Disconnect when you change address or want Filmo to stop using your mailbox or calendar.

Open the card In «Integrations», open the card you connected.
Click «Manage connection» The connection's details open.
Disconnect In «Danger zone», click «Disconnect» and confirm. Filmo reminds you that already-synced data will be kept.

The mailbox leaves «Emails», and «Send» on documents goes back to Filmo's send window, unless you have another mailbox connected.
For a calendar, Filmo stops updating it and stops importing events. The “Filmo” calendar and its events stay in your Google or Microsoft account.
What Filmo already synced stays in Filmo, and nothing is deleted from your provider.

To reconnect, click «Connect» on the same card and authorize again. With the same address, Filmo recovers what it had already synced. With a different address, the new one replaces the previous connection on that card.

Warning: If you connected the email and the calendar of the same account and disconnect only the email, email may keep arriving in Filmo. To stop it completely, disconnect both cards.

If you see an error

Message	What to do
Failed to start the connection.	Check that your account has the «Email and calendar linking» add-on, then click «Connect» again.
A message in Spanish saying the email credentials aren't valid	Your iCloud or IMAP password was rejected. Create an app-specific password with your provider and use it.
A message in Spanish saying the email provider isn't responding	Check the IMAP and SMTP servers you entered and try again.
A message in Spanish saying the limit of access attempts was reached	There were too many failed attempts. Wait, start the connection again and check the app-specific password.
A message from Google or Microsoft	You cancelled, or the provider rejected the authorization. Connect again and accept the permissions.
A blank page with “Invalid OAuth state”	More than 10 minutes passed since you clicked «Connect». Go back to «Integrations» and click «Connect» again.
The card shows «Coming soon»	That provider isn't available in your account yet.

Frequently asked questions

Still stuck? Contact support