Maya Chen asks from the portal for 20 more chairs: the message rings the bell, is answered and archived from the client inbox, the team is told in a new channel, and the alert preferences are set.
Client messages, team chat and notifications
Answer a client from your portal, keep your team in the loop, and choose the notifications you get.
What you will learn
- Client messagesMessages from your portal and website arrive in one inbox, where you answer and archive them.
- Team chatCreate a channel and post to the team.
- NotificationsThe bell tells you what happened; choose which alerts you get.
Related articles
- Answer client messages from the portal and websiteReply to portal and website messages from one team inbox, assign an owner, archive what's done and start a conversation with a client.
- How team chat worksYour team's own chat in Filmo: #general, channels and direct messages, two kinds of archive, and who gets notified.
- Create a channel and add peopleCreate a public or private channel for a job, add your team, write and attach files, or send a direct message to one or a few people.
- Check and open your notificationsOpen the bell to see what's new, open a notification from any of your accounts, and mark notifications as read on the Notifications page.
- Alerts and notifications settingsChoose which events notify you, in the app, by email or both, and limit order and project alerts to the ones you're assigned to.