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Check and open your notifications

Open the bell to see what's new, open a notification from any of your accounts, and mark notifications as read on the Notifications page.

Every team member. You only ever see your own notifications.

Everything Filmo tells you is kept in the , at the bottom of the sidebar next to your name; your menu also has a «Notifications» entry. The number on it counts your unread notifications from every account you work in, and the bell moves for a few seconds when a new one arrives.

Check your latest notifications

  1. Click the bell The panel opens with your most recent notifications.
  2. Pick a tab «Unread» shows what's pending among your last 20 notifications; «All» shows them all.
  3. Clear the pending ones Click «Mark N as read» to mark every pending notification as read.

The panel also has «Enable notifications», to let your browser show (it only appears until you allow them), the «Open settings» gear for your alerts, and «View all» for the full history.

The number on the bell counts your unread notifications.

Open a notification

Say you got “Order reserved” for the Landmark Venues wedding.

  1. Click it In the panel, click the notification, or click «View details» on the «Notifications» page.
  2. Switch account if asked If it belongs to another account, Filmo asks «Switch active account to …?». Click «Switch account».
  3. Work on it Filmo marks it as read and opens the order.

Some notifications have nothing to open, such as a team chat message or a workflow's . Clicking them does nothing; you can only mark them as read.

Warning: A browser notification from another account opens in the account you're in, without asking you to switch. If it opens the wrong place or nothing is found, open the same notification from the bell instead.

See your full history on the Notifications page

Click «View all» in the panel. The page shows 50 notifications at a time, newest first.

ElementWhat it does
«Unread» and «All»Switch the list. «Unread» is the default.
«Date range»Filters by days, with «Clear» and «Apply». «Clear date filter» removes it. Days follow the time zone of the account you're in.
Selection checkboxesSelect notifications and a button appears to mark them as read, as unread or to swap their state.
«Mark all as read»Marks all your notifications as read.
Row menu«Mark as read» or «Mark as unread» for that notification.
«View details»Opens what the notification is about. Only shown when there's something to open.
«Manage preferences»Takes you to «Alerts & notifications».

Note: «Mark all as read» marks your notifications in every account, not just the one you're in, and ignores the date filter.

If you see an error

Message or problemWhat it meansWhat to do
Error loading notificationsYour history couldn't be loaded.Reload the page.
Could not switch account. Try again.Switching to the notification's account failed.Try again, or switch account from the account selector and open the notification afterwards.
The bell shows pending notifications but «Unread» is emptyThe panel only looks at your last 20 notifications.Click «View all».

Frequently asked questions

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