Email and notifications
Your email inside Filmo, client chats from the portal and your website, the team chat, and the notifications that tell you what needs attention.
How connecting your email and calendar works
Personal connection, providers, what syncs
Connect your email to Filmo
Connect, disconnect or reconnect a mailbox
Fix email or calendar that stopped syncing
No new email or calendar updates? Reconnect
How email and chat work in Filmo
Email, client chats and team chat, and who sees them.
Read and organize your email in Filmo
Folders, Important, search and shortcuts.
Label incoming email automatically
Rules that tag and act on incoming email.
How NEO helps with your email
Drafts and suggested actions on your email.
Turn an email into a quote, order or task with NEO
NEO actions and replies from an email.
Write and reply to email from Filmo
Compose, reply, attach and save drafts.
Email settings
Sender, templates, recipients and history.
Why didn't my email send?
An email didn't go out or bounced?
Answer client messages from the portal and website
The team inbox for portal and website chats.
Add a chat to your website
A chat bubble for visitors on your site.
How team chat works
Channels, direct messages and notifications.
Create a channel and add people
Channels, members and direct messages.
How notifications work
Alerts, direct notifications and where they arrive.
Alerts and notifications settings
Turn alerts on, by app or email, and limit them.
Notifications you get without turning them on
Assignments, mentions, failures and admin events.
Check and open your notifications
The bell, the Notifications page and read status.
Why am I not getting notifications?
No bell, email or phone notification? Fix it here.