Damaged equipment is reported as an incident, blocked so nobody can book it, followed on the incidents board and on its page, and unblocked once it is fixed.
Incidents and blocking damaged equipment
Report damaged equipment, follow its repair, and block it so nobody can book it.
What you will learn
- Report the damageCreate an incident and say which equipment is damaged.
- Block itA block takes the equipment out of availability until it's fixed.
- Follow itFollow the incident on the board and on its page, and lift the block once it's fixed.
Related articles
- Report an incidentRecord damage, a breakdown, a loss or a theft with «New incident», from a resource's «Lost and damaged» tab or straight from a return.
- Follow up an incidentMove an incident through its statuses, set owners, dates and costs, share it with the client in the portal, or delete it.
- Block damaged equipment so it can't be bookedTurn on «Blocks availability» on the incident, with the affected quantity for bulk items, and Filmo stops offering it until the incident is complete.
- How blocking a damaged resource worksAn open incident with «Blocks availability» takes the unit, quantity, space or vehicle out of reservations, with no dates, until it's completed or lost.