Fix “line already settled” when saving an order
An order won't save if a change removes or swaps a line whose consignment is settled. Correct the settlement purchase order first.
People with the «Orders» permission in edit mode. Correcting the purchase order needs the «Purchases» permission in edit mode.
Filmo won't save an order if the change would remove or swap a line whose is already in a , because the has already been promised that amount.
What you'll see
When you save the order, an error appears in Spanish, such as “No se puede guardar el pedido: la línea «…» (PO …) ya está liquidada. Elimina o edita ese PO de liquidación antes de quitarla del pedido.” The order isn't saved.
Why it happens
- You removed a settled line. This can happen if you deleted a line, or emptied it, after its was saved, even as a draft.
- You changed what a settled line uses. This can happen if you swapped its unit for another serial number, or its bulk row for another warehouse.
On the Landmark Venues wedding, this is what happens if you settle the events company's chairs and then cut that line from the order.
How to fix it
- Find the purchase order The message names it. Open it from «Consignments» → «History» → «⋯» → «View PO».
- Release the line Delete that line from the purchase order and save it, or delete the whole purchase order if it's still a draft.
- Save the order again Go back to the order and save your change.
- Settle again If the owner is still due something, settle the line again.
If you didn't mean to change the line, undo the change instead and save. See Correct or undo a consignment settlement.
Other messages you might see
| Message (shown in Spanish) | What to do |
|---|---|
| No se puede guardar el pedido: la línea «…» ya está liquidada y este guardado la dejaría apuntando a otro material… | You changed the unit or row of a settled line. Undo the change, or correct the purchase order first. |
| La suma de los porcentajes de los propietarios de la línea no puede superar el 100% | The percentage you set on the order, with the other owners', goes over 100. Lower it. |
| El contacto no es propietario de esta línea | The equipment's owners changed while you had the dialog open. Reload the order. |
Still stuck?
If the purchase order is approved and the line is the only one it settles, it can't be released. Contact support with the order and purchase order numbers.