Campus app settings
Turn on the Campus app, set the access code, approve requests automatically and limit sign-ups to your email domains.
Account administrators: the owner and the «Super administrator» and «Administrator» roles. The Campus settings don't open for anyone else.
Only in . In other accounts the page says “This feature is only available for campus-type accounts”.
These settings decide who can join your and how: whether it's on, the students type, and whether you review each yourself.
Where to find it
- Open the configuration Go to «Settings» → «Campus Settings» → «Mobile App for Students» → «Configuration».
- Edit In the «General Configuration» card, click «Edit».
- Save Change the fields and click «Save».
Options
| Option | What it does | Default |
|---|---|---|
| «Enable Mobile App» | Lets people validate your code and sign up. Turning it off doesn't remove anyone already approved. | Off |
| «Access code» | The code students type to find your institution. At least 4 letters or numbers, no spaces or symbols, saved in capitals, and not used by another institution. Leaving it empty removes it. | Empty |
| «Auto-approve requests» | Approves without review anyone who signs up with the code. Anyone who signs up without it still waits. | Off |
| «Allow retries after rejection» | Meant to let a rejected person try again after 48 hours, or never if it's off. See the warning below. | On |
| «Require subject selection» | Tells the app to make students choose subjects. Filmo still accepts a sign-up without them. | On |
| «Allowed email domains» | If you add any, only emails from those domains can sign up. Write them with @, such as @university.edu. A subdomain doesn't count. | None: any email |
| «Welcome message» | The text people see when they open the app. | Empty |
The link “Configure public information and app branding here” takes you to your account data: the name, logo, colors, description, address and opening hours the app shows when someone enters your code, along with your , and .
Good to know
Warning: The waiting period after a rejection isn't applied today. After you reject or expel someone, they can request access again right away, even with «Allow retries after rejection» off. If that happens, reject the new request.
Note: If «Require subject selection» has never been saved, the screen shows it on, but the app treats it as off. Click «Edit» and «Save» once to apply it.
- With on, each approved person gets a new contact with their name, email, role, degree and subjects. Turn it off if you'd rather link people to contacts you already have.
- Turning off «Enable Mobile App» stops new sign-ups only. To remove someone's access, expel them; see Approve or reject Campus access requests.
- If you change the code, people typing the old one see “Código de acceso inválido o expirado” (in Spanish).
If you see an error
| Message | What to do |
|---|---|
| “El código de acceso debe tener al menos 4 caracteres” (in Spanish) | Use 4 or more letters or numbers. |
| “El código de acceso solo puede contener letras y números (sin espacios ni caracteres especiales)” (in Spanish) | Remove the spaces and symbols. |
| “El código de acceso “…” ya está en uso por otra institución” (in Spanish) | Another institution uses it. Choose another one. |
| Domain must start with @ | Write the domain as @university.edu. |
| This domain has already been added | The domain is already on the list. |
| “Solo los administradores pueden cambiar la configuración de la cuenta” (in Spanish) | Ask an account administrator. |