Sign in to Filmo
Sign in with your email and password or with Google, and reset or change your password when you need to.
Anyone with a Filmo user.
People you give access to your sign in to the portal, not here.
Everyone on your team signs in with their own email. The same email can belong to several accounts, say your rental company and a sister company in another city, and Filmo opens the last one you used.
Sign in with your email
- Open the sign-in screen It's titled «Welcome back». Type your email and click «Continue».
- Type your password Filmo asks for it only if the email already has a user. Click «Sign in».
- Verify your email if Filmo asks If you haven't confirmed your email yet, Filmo shows the verification screen before letting you in.
Filmo opens the last account you used, with the role you hold there. That account is now your : everything you see and do refers to it.
- If the email isn't in Filmo yet, the first step takes you to «Sign up for free», with the email already filled in.
- If you have a user but no account yet, Filmo takes you to open one or to your .
Other ways to sign in
Continue with Google
Click «Continue with Google» in either step and choose your Google account. Google is the only outside provider Filmo signs you in with.
Sign in from an invitation link
If you arrive from an invitation email, the screen reminds you: “Create an account or sign in to accept the invite”. Sign in, or sign up, with the email the invitation was sent to. See Accept an invitation.
Sign in from the desktop app
Email and password work inside the app. With «Continue with Google», the app opens your browser: confirm in «Authorize the Filmo app», and the browser sends you back to the app. The code it uses works once and for two minutes, so finish straight away.
Your password
Reset or change your password
If you've forgotten it, click «Forgot your password?» in the password step. Filmo emails you a link: open it and choose a new password of at least 6 characters.
If you're signed in and want a new one, go to «Settings» → «Profile» and click «Change password». It works the same way: Filmo sends the link to your login email. If a link no longer works, ask for a new one.
If you see an error
| Message | What to do |
|---|---|
| We couldn't sign you in | Check the email and the password, or use «Forgot your password?». |
| Too many attempts | Filmo has paused sign-in for a few minutes after several failed attempts. Wait and try again. |
| This account has been disabled | Your user is blocked, and only Filmo can unblock it. Contact Filmo support. |
Frequently asked questions
No. «Profile» shows it as “(not modifiable)”. To work with another email, ask an administrator to invite that email.
No. Filmo signs you in with your email and password, or with Google. See How sessions work.