How Drago Broadcast Services transformed its operations with AI
Drago Broadcast Services is the broadcast and rental arm of Secuoya Content Group, supporting productions across Spain with cameras, lighting, sound and crew. As volume grew, the team's stack didn't grow with it — until Filmo became the operating system underneath every job.
Key highlights
- Drago centralized warehouse, projects and incidents into a single AI-native platform.
- Neo automates incident triage and anticipates what every production will need.
- Real-time visibility across operations, project margins and the financial health of every shoot.
An operation that outgrew its tools
Rental operations live and die by detail. Drago's team manages a deep catalog of broadcast equipment moving in and out daily, with shoots, repairs and returns happening in parallel across multiple productions.
As that volume scaled, the underlying stack — spreadsheets for inventory, email and chat for coordination, separate finance tools for project margins — started to get in the way. Operational visibility lagged behind reality on the warehouse floor.
Bringing warehouse, projects and incidents under one roof
With Filmo, Drago centralized the work into a single AI-native platform. Warehouse movements, project tracking and incident management live in the same place — connected to the same source of truth.
Instead of reconciling data between systems after the fact, the team now works against live state. Asset status, project margins and open incidents update in real time, and workflows replace the manual coordination that used to fill the day.
AI as the operational backbone
NEO, Filmo's AI layer, sits inside every workflow. It classifies inbound requests, triages incidents, and surfaces the next best action so the team can focus on the production work that actually needs human judgement.
More importantly, Neo turns operational data into anticipation. Instead of reacting to issues after they hit a shoot day, Drago can predict what each production will need and prepare for it ahead of time.
The implementation of Filmo has transformed our operational structure through an AI-driven architecture that allows us to automate critical processes, optimize resources in real time and anticipate the needs of each production.
What changed for the team
The shift is felt across the floor — from kitting to wrap. Coordination is faster, project health is visible at a glance, and incidents stop falling through the cracks.
Frequently Asked Questions
Quick answers to common questions about how Filmo works, what it costs and how teams get started.